BBC Good Food Shows produce image
Birmingham NEC
25 - 28 November 2021


We're here to help - take a look at some of our most frequently asked questions about the Show...

How much are tickets for the BBC Good Food Show Birmingham NEC (Winter)?accordian title

Prices to be announced soon, sign up to our newsletter for the latest news and updates.

I have lost my tickets what do I do?accordian title

You can contact The Ticket Factory here or by calling them on 0333 300 3010.

Please have ready the email address or name you booked under or your order number if you have it.

What is the admin fee and when does it apply?accordian title

The admin fee is £2.95, charged per order, not related to the number of tickets purchased. Admin fees are not applicable to orders of only additional ‘add-ons’, such as theatre sessions added to your booking at a later date.

The admin fee contributes to the cost of delivering the tickets, whether it is through the post, electronically or collecting at the venue. The admin fee also contributes to other operational costs and overheads associated with ticket admin e.g. ticket stock administration and inventory control, ticket stock/stationery, collection facilities and postage and/or packaging costs.

Do you have special rates for children?accordian title

2020 prices to be announced soon, sign up to our newsletter for the latest news and updates.

Is there an age limit to enter the show?accordian title

Under 18s are admitted to the Show accompanied by an adult.

In accordance with the law, visitors aged under 18 are not permitted to purchase/sample alcoholic drink products or knives. It is the attending adult’s responsibility to ensure visitors aged under 18 are aware and comply with these laws for the duration of their visit to the Show.

Children under 12 are not permitted to attend the show as VIP’s. No children are permitted to attend VIP Luxe.

Is there a crèche facility?accordian title

There is no crèche facility at the BBC Good Food Show Winter. 

Does my ticket include a seat in the Big Kitchen?accordian title

All tickets include a seat in the Big Kitchen excluding  Entry Only Tickets and tickets purchased through a third party website.

Can I book more than one Big Kitchen seat? accordian title

Prior to the Show you are only able to book one Big Kitchen seat as part of your package when purchasing a ticket, however when arriving at the Show please ask the Box Office about last minute availability. 

Booking tickets for disabled visitors and wheelchair usersaccordian title

All disabled visitors attending the BBC Good Food Show are advised to inform the Box Office operators at the time of booking tickets if they require a wheelchair space, or have any special requirements. They will also help you find the most convenient seating for visually impaired visitors and will have details of the days and times of demonstrations with sign language interpreters. Please note that all ticket sales are allocated on a first come first serve basis.

Carers for visitors with disabilities are able to access the VIP Lounge free of charge but will not receive benefits of VIP (goody bag, glass of fizz, etc). Carers who wish to receive the full VIP package will be charged a discounted rate, please contact the Box Office for full details and to book.

To book tickets to the Show and the Big Kitchen, please call 0800 640 5001. Lines are open from 9am-7pm (Monday to Friday) and 9am-5pm (Saturday, Sunday and Bank Holidays). Alternatively, please email and a member of the team will be happy to help. 

I am registered disabled, do I get a concessionary ticket?accordian title

Any visitor who is registered disabled is able to claim a free ticket for a carer to accompany them to the Show. If you call the Box Office, this can also be arranged for you. Unfortunately you are unable to do this online. The Ticket Factory can be contacted on 0800 640 5001. Please note, a carer ticket accompanying a VIP ticket holder will not receive all of the extra benefits in the VIP package.

Click here to find out more information 

When will my tickets arrive?accordian title

If you selected a print at home ticket you should receive these by email straight away. If you opt for tickets to be sent by post, they should arrive no later than 2 weeks before the show. If you book within one week of the show, you must collect tickets from the Box Office or select Print at Home tickets.

If you have any queries please contact The Ticket Factory  who will be happy to help. 

Are there any discounts on group bookings?accordian title

Groups of eight or more get discounted tickets based on the size of the group, and benefit from FREE organiser tickets too. A group starts from just 8 people. For more information please contact our dedicated Groups Box Office on 0800 358 0058 (9am-5pm Monday to Friday) or email

Can I bring a school group?accordian title

If you are interested in attending with a school group please contact the dedicated Groups Box Office on 0800 358 0058.

Can I purchase tickets on the day?accordian title

Yes. Tickets are available on the door, but do cost more than advance tickets.

To avoid disappointment and to get the best seats in the Big Kitchen, book in advance – plus it’s cheaper! Big Kitchen seats are subject to availability on the day. Sign up to our newsletter for the latest news and updates.

Is there parking at The NEC?accordian title

The NEC has numerous car parks that are more broadly categorised into North, East, South and West with over 20,000 onsite parking spaces. On your arrival at the NEC, traffic officers will direct you to the most convenient parking area for your event, however being such a large site with a number of entrances, it is recommended that you refer to The NEC Site Map before your arrival to avoid adding time to your journey. The NEC is well sign-posted from the M6 (J4), the M42 (J6), the A45, A446 & M1.

Save money by pre-paying in advance. We strongly advise to book pre-paid parking in advance of the Show (up until the night before the Show opens) to secure the best rates at £12, as on the day parking will be charged at £16 (prices subject to change). For more information and to book pre-paid parking click here. If you choose to pay on the day, tickets can be purchased from ticket machines during your visit and presented at the exit of the car park when you leave.

Disabled parking for any vehicles displaying a blue badge is available and situated close to the halls for easy access. Both standard and disabled pre-paid parking is available. 

Shuttle buses operate between the car parks and the Show. 

For queries regarding parking or feedback, please contact the NEC here

How do I get a Showguide?accordian title

Complimentary Showguides will be available on the day at the info points, subject to availability. 

Are dogs permitted to the Show? accordian title

Unfortunately dogs are not permitted to the Show, with the exception of Guide or Assistance Dogs.

Can I bring my own book to get it signed by the chefs?accordian title

Whilst we endeavour to allow everybody to have their books signed, we cannot guarantee you will have your copy signed if not purchased from the Show. Times will be available closer to the show and can be found in the Showguide.

Can I bring my own food and drink to the Show?accordian title

Yes you can bring your own food and drink to the Show, however there are many restaurants and vendors we would love you to try instead!

Is there anywhere to store my shopping bags? accordian title

Yes we have an NEC Cloakroom (charged) and a Shop & Drop area (suggested charity donation) at the Show.

NEC Sustainabilityaccordian title

We are delighted to be running an event at the NEC where sustainability is at the heart of everything they do.

As one of the UK's leading exhibition venues, the NEC want to limit the impact of their presence on the environment. They have developed NEC sustain - an all encompassing sustainability programme that's constantly growing and adapting to meet the needs of our changing world. Whether they're looking at energy, waste or food miles, the NEC want to limit the impact of their presence on the environment. 

For more information, please visit:   

I would like to give feedback to the BBC Good Food Show, where do I do this?accordian title

Please email all feedback to

Have we answered your question?accordian title

If not, for all other queries please email us at

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