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Feast Festive image
Hampton Court Palace
8 - 10 December 2017

Disabled Visitors

We welcome disabled visitors to FEAST. Please use the drop down options below to help with your queries. However, If you have any questions not answered below please contact Hampton Court Palace on 020 3166 6000 or click here.

Companions are admitted for FREEaccordian title

If you need to bring a companion, assistant or guider with you to the Festival to maximise your enjoyment, then that carer will be admitted free of charge. Please make this clear to the Box Office when you book your tickets - they will be happy to help! Please call the Box Office on: 0800 640 5001. 

Assistance Dogsaccordian title

Guide, assistance and hearing dogs are admitted into the Festival.

FEAST Kitchen seats for disabled visitors and wheelchair users accordian title

There will be limited disabled seating available in the FEAST Kitchen, please speak to the stewards on the day and they’ll arrange the best possible seating arrangements. 

Booking ticketsaccordian title

All disabled visitors attending Feast are advised to inform the Box Office operators at the time of booking tickets if they require a wheelchair space, or have any special requirements. They will also help you find the most convenient seating for visually impaired visitors. The Box Office will also have details of the days and times of demonstrations with sign language interpreters. Please note that all ticket sales are allocated on a first come first served basis.

Hard of hearingaccordian title

Induction loops are fitted to the information points and some feature demonstration areas. If you need any more information please email us.

Wheelchair hireaccordian title

Hampton Court Palace is an historic building and, therefore, has uneven surfaces. They recommend that wheelchair users bring their own wheelchair for comfort and ease.

A limited number of manual wheelchairs are available for use within the palace. Wheelchairs are available on a first come, first served basis and cannot be booked in advance.

They also have a powered wheelchair - a 'manual' wheelchair that is powered by a battery pack - which is operated by volunteer guides who take users on dedicated tours. This service must be pre-booked and there is a charge of £4 for each two hours of hire. Click here to book and find out more.

Further informationaccordian title

If you have any queries not answered above please contact Hampton Court Palace on 020 3166 6000 or click here.

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