FAQs

We are delighted to announce that we will be back from the 13-16 June 2024 for an unmissable summer show, running alongside BBC Gardeners’ World Live. Tickets are now on sale, book here.

Tickets prices for the Good Food Show Summer 2024 are:

Standard: Thu, Fri, Sun: Adult £28 / Over 65s £26. Sat: Adult £29 / Over 65s £27

Two-day tickets: Adult from £43 / Over 65s from £42

VIP tickets: Thu, Fri, Sun: £100 / Over 65s £98. Sat: £105 / Over 65s £103

Click here to see the full details.

Children aged 0-5 are free, but should sit on an adult’s lap in the Big Kitchen. If a Big Kitchen seat is required a ticket must be purchased. Big Kitchen tickets are now on-sale, book now. Children aged 6-17 are charged £13.50 (Thur/Fri/Sat) and Free (Sun)

The transaction fee is £3.95 per e-ticket order and covers the costs of processing your order; producing your tickets; credit card fees; ticketing technology; onsite scanning staff; customer services and administration, all of which are involved in the processing, production and issuing of your tickets. The transaction fee applies per order not per ticket. For example, if you purchase six tickets, you only pay one transaction fee.

Your e-tickets will arrive attached as a PDF to your booking confirmation email directly from See Tickets. Please allow a few hours after purchase for your booking confirmation email to come through and make sure to check your junk folder. If you do not receive your tickets or lose your booking confirmation please contact See Tickets using their customer service portal, accessible here.

Under 18s are admitted to the show accompanied by an adult.

In accordance with the law, visitors aged under 18 are not permitted to purchase/sample alcoholic drink products or knives. It is the attending adult’s responsibility to ensure visitors aged under 18 are aware and comply with these laws for the duration of their visit to the Show.

To help visitors enjoy the VIP package, no under 18’s are permitted to attend the Show as VIPs.

Big Kitchen Theatre seats are not included as part of your ticket. Big Kitchen tickets are now available to add to your booking, please click here to add a session. Adding tickets is simple – please select the day of your booking, the session you would like to attend and then enter your booking reference number and email address used to book into the ‘Already Ordered Tickets’ box to add them to your existing order.

All disabled visitors attending the Good Food Show are advised to inform the Box Office operators at the time of booking tickets if they require a wheelchair space, or have any special requirements. They will also help you find the most convenient seating for visually impaired visitors and will have details of the days and times of demonstrations with sign language interpreters. Please note that all ticket sales are allocated on a first come first serve basis. Please also note all tickets for disabled visitors come with one free carer ticket. These carer tickets can be added for free at checkout.

The NEC has a fleet of mobility equipment available to hire on a first come, first serve basis. We therefore recommend booking early to avoid disappointment.

Unfortunately due to the current circumstances, The NEC are unable to facilitate telephone bookings at this time. However, you can email your enquiry to [email protected], and a member of the team will contact you within three working days.

Wheelchairs are available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.

Scooters are available for £15 per hire for all visitors.

All pre-bookings will be held until 1100hrs on the day they’ve been booked for, unless otherwise advised.

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.

Please note: Mobility equipment hire is only available during show open times and The NEC only accept payment by card for any equipment hired. 

Any visitor who is registered disabled is able to claim a free ticket for a carer to accompany them to the Show. Carer tickets can be added at the time of your booking. When making your booking simply add an essential carer ticket on for each of the visitors with registered accesibility requirements. Please bring proof of eligibility with you to show on arrival such as a Blue Badge, Freedom Pass, DLA letter or PIP letter.

A carer ticket accompanying a VIP ticket holder will not receive all of the extra benefits in the VIP package. However carers who require the full package will pay a reduced rate.

You will immediately receive your e-tickets by email, which you can print straight away. Any issues with your tickets, such as not receiving them via email, please contact See tickets directly using their customer service portal, here.

Groups of 10 or more get discounted tickets based on the size of the group, and benefit from FREE organiser tickets too. A group starts from just 10 people. Find out more about group discounts here. 

The NEC has numerous car parks that are more broadly categorised into North, East, South and West with over 20,000 onsite parking spaces. On your arrival at the NEC, traffic officers will direct you to the most convenient parking area for your event, however being such a large site with a number of entrances, it is recommended that you refer to The NEC Site Map before your arrival to avoid adding time to your journey.  The NEC is well sign-posted from the M6 (J4), the M42 (J6), the A45, A446 & M1.

We strongly advise to book pre-paid parking in advance of the Show (up until the night before the Show opens) to secure the best rates at £8, as on the day parking will be charged at £10. This price has been subsidised by Immediate Media. For more information and to book pre-paid parking click here.  If you choose to pay on the day, tickets can be purchased from ticket machines during your visit and presented at the exit of the car park when you leave. 

Disabled parking for any vehicles displaying a blue badge is available and situated close to the halls for easy access. Both standard and disabled pre-paid parking is available. 

Shuttle buses operate between the car parks and the Show. 

For queries regarding parking or feedback, please contact the NEC here. 

We have been informed by the NEC that there are currently NO functioning cash machines on site. This situation may change between now and the show, however there are no guarantees. Contactless and card payments will be available, but for those who prefer to use cash please make sure to bring all the cash you need on the day.

The newsagent at the NEC will be able to offer cashback in urgent cases, but we highly advise you to bring the money you will need.

BBC Gardeners’ World Live runs alongside the Good Food Show. Ticket includes entry to both shows – that’s two shows for the price of one! There are no barriers between Shows, so you are free to wander between the Shows at your leisure.

Complimentary Showguides will be available on the day at the info points.

Unfortunately dogs are not permitted to the Show, with the exception of Guide or Assistance Dogs.

Yes you can bring your own food and drink to the Show, however there are many fantastic restaurants and vendors we would love you to try instead!

We are delighted to be running an event at the NEC where sustainability is at the heart of everything they do.

As one of the UK’s leading exhibition venues, the NEC want to limit the impact of their presence on the environment. They have developed NEC sustain – an all encompassing sustainability programme that’s constantly growing and adapting to meet the needs of our changing world. Whether they’re looking at energy, waste or food miles, the NEC want to limit the impact of their presence on the environment. 

For more information, please click here

Immediate Live, organiser of the Good Food Show Summer, is committed to reducing the carbon footprint of all its events.

As part of this process, we’re giving our visitors the chance to make a voluntary donation to Ecologi to carbon offset part of their journey to our events.   

Ecologi, a social enterprise who only fund carbon offsetting projects which meet the highest verification standards, such as Gold Standard or Verified Carbon Standard.

Any donations, along with direct investment from Immediate Live, will be placed into certified carbon offset projects that reduce greenhouse gases from entering the atmosphere, such as renewable energy which displace existing fossil fuel energy and conservation or humanitarian projects (e.g. providing clean water access). 

Please email all feedback to [email protected]

If you have only just received or renewed your subscriber number, please allow 48 hours for your this to sync with our ticket system. If this is not the case or your number is still not working, please email us with your number, at [email protected]

If not, for all other queries please email us at [email protected]